Relationship Repair Script Remember, you’re only human. CREATE MY REPAIR SCRIPT Making A Repair STEP 1 - DESCRIBE YOUR ACTIONS - “An hour ago in the staff meeting I called you by another Asian-American employee’s name and then laughed it off.” STEP 2 - DESCRIBE YOUR FEELINGS & INTENTIONS - “I laughed because I felt very anxious and shameful when I realized that I could have offended you and others.” STEP 3 - DIRECTLY & CLEARLY APOLOGIZE - “I’m really sorry for my behavior.” STEP 4 - DESCRIBE YOUR PLANS FOR BEING MORE MINDFUL - “Next time, if I ever make that mistake again, I’d like to muster the courage on the spot to call myself out for making a microaggression.” GREAT JOB! BACK
